Refund Policy

At Anabya Garments, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

• Items may be returned within 7 days of the delivery date.

• Products must be unused, unwashed, unworn, and returned in their original condition with all tags and packaging intact.

• Sale items, discounted products, and customized or made-to-order items are not eligible for return or refund, unless they arrive damaged, defective, or incorrect.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within 5–10 business days.

• Processing times may vary depending on your bank or payment provider.

Exchanges

We only offer exchanges if the item you received is:

• Damaged or defective

• Incorrect (wrong size, color, or product sent)

Please contact us within 48 hours of receiving your order and provide clear photos of the issue to help us process your request quickly.

Return Shipping

• Customers are responsible for the cost of return shipping unless the item received was damaged, defective, or incorrect.

• We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Contact Us

For any return, refund, or exchange requests, please contact us:

📧 Email: anabyagarments@gmail.com
📞 Phone / WhatsApp: +92 325 4279722
🌐 Website: https://anabyagarments.com/

Our customer support team is available Monday to Saturday, 11:00 AM – 9:00 PM and will respond to your inquiry as soon as possible.